About Us

Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and Abdulmohsen Al Babtain. Tamara operates out of its headquarters in Riyadh, Saudi Arabia, and has offices in the UAE, Egypt, Germany, and Vietnam. Our large, dedicated team of professionals continues to grow as we expand our reach and impact.

Serving millions of users and partnering with thousands of merchants, Tamara collaborates with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, H&M, and Farfetch, as well as local small and medium businesses. The company is backed by SNB Capital and Sanabil Investments, a wholly-owned company by the Public Investment Fund (PIF), Checkout.com, Coatue, Shorooq Partners, and Endeavor Catalyst, among others.

Your role

We're seeking a highly organized and detail-oriented People Operations Team Lead to oversee our People Operations Team.  As our People Operations Team Lead, you will be crucial in managing the team and systems that carry out the core Hire to Retire processes at Tamara.

This role will ensure compliance with local labor laws and liaising between department heads, LM, Business partners to resolve and action any employment related issues. 

Drawing on your proficiency in managing day to day operations, you will monitor the onboarding and offboarding pipelines, guiding and assisting team members through any challenges that might arise. 

With a proven track record of People Operations Team Performance Management and Quality Assurance you will ensure the efficiency, productivity, and effectiveness of the team. This involves setting clear goals, providing feedback, and fostering an environment to enhance overall team performance and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities 

  • Manage the company's HR information systems, maintaining their accuracy, security, and compliance 
  • Oversee HR data requests, reporting, and projects
  • Develop and maintain HR systems training materials and deliver training as needed 
  • Lead the People Operations team, promoting high-quality customer service
  • Monitor HR service center metrics and collaborate on process improvements 
  • Administer HR programs and policies, ensuring legal compliance 
  • Maintain payroll-processing infrastructure
  • Work in compliance with local labor laws
  • Develop and maintain relationships with external vendors and service providers

Your expertise 

  • Bachelor's degree in Human Resources, Business Administration, or a related field 
  • Minimum of 5 years of experience in HR shared services or HR operations and payroll with a proven track record of success
  • Minimum of 2 years in a supervisory role
  • Strong leadership and team management skills
  • Deep knowledge of HR laws, regulations, and policies 
  • Experience with HRIS systems and payroll software 
  • Ability to work independently and manage multiple priorities simultaneously 
  • Excellent communication and interpersonal skills 
  • Strong analytical and problem-solving skills 
  • Experience working in a fast-paced, dynamic environment

Join the revolution

Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated. 

We seek self driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We’re creating a place where possibilities are for the taking through career mobility, mentoring and cross-border collaboration. This approach has earned us a spot as one of the competitive tech companies to work for.

All qualified individuals are encouraged to apply.

To learn more about how we protect your privacy, please visit our Candidate privacy notice.

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