Senior Data Analyst

ABOUT US:

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in the UK and are driven by a passionate and disruptive team in achieving our mission. 

We’ve brought together a world class team from a wide range of industries. And as we’re growing extremely fast, we need brilliant people (like you!) - to join us on our journey and help us deliver our goal. 

ABOUT THE ROLE:

 As a Senior Data Analyst at Townhouse, you'll play a pivotal role in our data-driven journey. Townhouse has a wealth of data following our growth across the UK and Internationally and we will need you to help us make sense of it to deliver insights that will help drive our strategy.

This is a hands-on, multifaceted role perfect for a generalist who enjoys wearing many hats and thrives in a start-up environment. You’ll be responsible for data manipulation, presentation, and analysis, with a strong emphasis on automation and problem-solving. You’ll work closely with different parts of the business, providing insights that will directly influence our strategic decisions.

Key Responsibilities:

• Handle BAU weekly reporting and ensure data is presented in a clear and actionable manner.
• Constantly explore new ways to improve existing processes and build innovative solutions from scratch with a particular focus on automating BAU weekly reporting and other general data processes to increase efficiency
• Data Analysis and Interpretation: Develop and Oversee the analysis of datasets to identify trends, patterns, and actionable insights relevant to business objectives
• Reporting and visualisation. Develop and deliver clear and impactful reports and visualizations to communicate key findings to stakeholders. Ensure that reports and dashboards are insightful and align with business objectives
• Working closely with stakeholders and colleagues to understand analytical requirements and integrate insights into workflows
• Ensure the quality and integrity of data used for analysis, implementing and maintaining data governance best practices. Collaborate with IT and other stakeholders to resolve data quality issues

ABOUT YOU:

• A generalist mindset, with a desire to take on multiple roles and build things from the ground up.
• Proficiency in Excel/spreadsheets, data manipulation, and data visualisation.
• Strong mathematical and analytical problem-solving abilities.
• Strong communication skills with high emotional intelligence; able to communicate effectively with both technical and non-technical stakeholders.
• Detail-oriented and conscientious.
• Experience with automation tools (e.g., Tableau, Microsoft Power BI).
• Knowledge of SQL is a bonus but not a necessity.
• Multi-site and consumer focused experience preferred

LOCATION:   

Our office is based in Central London and we offer a hybrid working model, based on the requirements of the role.

EMPLOYEE BENEFITS AT TOWNHOUSE:  

• Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. 
• Shopping discounts - a range of discounts on some of the largest brands to save you money every day. 
• Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! 
• Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! 
• Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! 
• Employee Discount: 75% discount on treatments 
• Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. 
• Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.