Allow us to introduce ourselves

Hello there! We’re Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.

We started out in Hamburg back in 2014 but we’re now humbled to call the world our playground, with over 260 employees spread across 15 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.

Want to be a part of the Appinio movement? 🚀

Your mission as a Senior Client Relations Manager - Benelux (m/f/d)

Appinio is looking for a smart and passionate Senior Client Relations Manager - Benelux who will help pursue our expansion in Belgium, the Netherlands, and Luxembourg. In this role, you will work closely with our Country Manager (France & Benelux) and act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity. You inspire Marketing decision-makers to work with Appinio and convince C-Level Executives of our unique SaaS solutions.

What you’ll be doing

  • Representing Appinio to marketing decision-makers of multinational companies 
  • Acquiring new customers, advising and coaching them on the most relevant Market Research approach, leveraging Appinio's platform and methodologies portfolio
  • Follow-up of the sales pipeline and management of leads from the first meeting to closing while ensuring close collaboration with the BDR team 
  • Delivering quality outputs against all client requirements, as well as acting as a liaison between the client and the internal departments
  • Maximising the revenue opportunities of existing and new client bases in line with the clients' research roadmap
  • Building a strong network within the Benelux marketing and market research industry
  • Taking on public speaking opportunities at events and trade fair appearances 
  • Actively contributing to the development of the sales strategy to identify new growth drivers

You will thrive in this role if

  • You have 10+ years of proven experience and an extensive network in the market research industry, coupled with a strong customer-centric mindset, which are mandatory requirements for this role
  • You have 5+ years of successful experience in Market Research sales, with proficiency in sales methods, lead generation, and customer acquisition in the Benelux market
  • You have proficiency in working with CRM tools such as Salesforce or Hubspot
  • You have strong analytical and critical thinking abilities
  • You have an empathetic nature with a keen sense for understanding the needs of others
  • You are preferably based in Belgium, the Netherlands or Luxembourg
  • You are proficient in French with excellent communication skills in English (Dutch would be nice to have) 

What’s in it for you?

  • Flexibility Policy - meaning there is no hard cap on the number of vacation days
  • Work-from-anywhere Policy 
  • All the hardware you need and your own MacBook
  • In case you're located in Hamburg or Berlin, you'll get a Deutschlandticket or access to a mobility budget with the RYDES app to get you to and from the office space
  • In case you're located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership
  • In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces

This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.

Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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