Facilities & Office Executive - 12 Month Maternity Cover
Leatherhead
£22,000 - £24,000
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA. Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.
Do you want to be part of our tribe? ……. Keep reading!
The role of Reception & Office Executive will be to oversee the efficient functioning of the Dermalogica UK headquarters. The role will be responsible for managing and coordinating various administrative tasks and ensuring the smooth operation of our office. The Reception & Office Executive will be the welcoming face and first point of contact for our organisation, providing exceptional customer service and creating a positive experience for our stockists, visitors, and employees.
This role will be office-based Monday – Friday and cover the hours of 8: 00am – 16: 00. Flexibility regarding hours will occasionally be required. This role works closely with Facilities Manager. The role will report to the Facilities Manager.
The responsibilities of the Business Account Manager…. Could this be you?
Front Desk Operations:
- Ensure a warm, enthusiastic greeting for all visitors, stockists, and employees maintaining a positive and helpful attitude while assisting visitors and employees with their needs, striving to create a welcoming and inclusive environment for all visitors and staff maintaining a professional atmosphere,
- Partner with the Education Success Advisors in maintaining the reception and student area, ensuring positive brand representation, ensuring the spaces are organised, and well-stocked with necessary supplies.
- Via the Sign-In-App, issue visitor badges, and ensure compliance with security procedures.
- Issue parking permits as needed.
Communication and Correspondence:
- Handle all incoming and outgoing mail, packages, and deliveries, promptly informing relevant teams to collect their packages. Effectively monitor postage costs ensuring that relevant departments are cross charged. All packages must be removed by the end of each day.
- Facilitate deliveries to and from the DDC to Head office.
- Respond to enquiries and provide information about the Head Office services, products, or procedures.
Office Operations:
- Open the Manser House office each day and carry out start of day procedures, to include disarming the alarm, daily opening and closing of the flood door, preparation of the coffee machine, lighting, and music.
- Monitor & manage requirements for office consumables / supplies and items required to order.
- Manage the kitchen areas keeping them organised, and well-stocked with necessary supplies.
- Manage & maintain organisation of the post and stock room.
- Assist with the coordination of office events, meetings, and conferences.
Facilities Maintenance:
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- Support and actively monitor and respond to facilities queries via the Facilities mailbox, Facilities maintenance ticketing service and support as part of the team, with raising POs, following through on invoicing and all day-to-day enquiries.
- Supporting the Facilities Manager with the booking in of any contractors used at company sites/ locations and ensuring all works have been completed to a good standard
Do you have the below skills?
- Experience of operating in a similar role is essential.
- Demonstrable experience of working autonomously and making decisions.
- Confident dealing with managers, employees, and suppliers at all levels
- Highly computer literate; experience operating with all Microsoft Officer software.
What is in it for you?
- Private Health Care with Vitality and Medicash
- Life insurance with Legal and General which includes – Virtual GP with Health365, wellbeing and counselling and Financial Protection.
- A 5% pension contribution from the company as well as access to a pension’s advisor.
- Your Birthday off work!
- 5 paid sick days per year
- £70 monthly product allocation
- Access to new product innovation before they hit the shelves so that you can experience the products first-hand
- 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville
- Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
- The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.
- Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments
#LI-EJ1
At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections.
