disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.

Role:                                   Training Specialist

 

Department:                       Training

 

Level:                                  Team member

 

Reports into:                     Regional Training Manager (Americas)

 

 

WHY WE’RE HERE

 

disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.

Building on our two-decade legacy in the live event space, where our workflow has powered global concert tours for artists like U2 and Beyoncé, festivals like Coachella and Glastonbury and theatre productions like Frozen and Harry Potter, in the past year we have also led the way in Extended Reality (xR) for remote virtual production.

Our award-winning xR workflow has enabled over 300 productions in the past 12 months, for music artists such as Katy Perry and Billie Eilish, broadcast TV channels like ITV and Eurosport, enterprise businesses like SAP and Siemens, educational institutions like the University of Michigan and notable VFX studios like Framestore and DNEG.

We partner closely with Epic Games, NVIDIA, Netflix and many more to further develop and democratize our virtual production solution and enable teams anywhere to create their best story with the most innovative tools.

With offices in London, LA, Barcelona, Hong Kong, Shanghai, Seoul and Tokyo, we are a fast-growing company that hires bright, creative, talented individuals across the world to push the boundaries of visual experiences and build lasting relationships with our community.

We were delighted to be recognized as one of the Financial Times’ top 1000 fastest growing businesses for 2021. Watch our showreel to learn more about the amazing projects powered by disguise.

 

WHY YOU’RE HERE

 

The Training Specialist is a crucial member of the disguise training team. You will be responsible for helping educate a wide range of users on a variety of workflows within the disguise software. 

 

We want you to be excited about the blending of technology and entertainment and have a passion for education.

 

We will invest in you and your ability to learn, pushing you to grow and expand in the role and the company. You will be surrounded by an experienced team that can help you develop and improve. disguise is passionate about providing industry-leading training services across the world.

 

WHAT YOU ARE HERE TO DO

 

  • Deliver training courses on the complete range of disguise workflows
  • Collaborate with the training team to construct new training courses.
  • Create, update and maintain training materials and related documentation using Microsoft Powerpoint, Excel, and Word.
  • Mark attendance and maintain accounts for trainees within Docebo.
  • Reply with solutions to questions received at the training team email account.
  • Help maintain inventory of training supplies.
  • Oversee the setup, strike, and storage of training gear used during training sessions.
  • Interact with members of the disguise team and clients via Slack, Teams, Service Cloud, SalesForce, Zoom, email and phone.
  • Provide feedback on and logging of software issues using JIRA. 
  • Continually learn and expand your knowledge in areas that you are passionate about and improve the level of training you can deliver.

 

WHAT YOU NEED TO KNOW     

 

Our Training Specialists are expected to have the following skills and knowledge.

 

Essential 

  • Experience as a Technical Training instructor.
  • A working knowledge of current technical entertainment systems.
  • A passport is essential and a drivers licence is required. 
  • Experience in a client facing role.
  • Mature, Collaborative, Responsible.
  • Be self-motivated, outgoing, and have a positive attitude.
  • Professional appearance.
  • Passionate about technology
  • Ability to remain calm under pressure
  • Ability to shift gears quickly and easily.

 

Desirables

  • Knowledge of disguise or experience with other media servers.
  • Live Entertainment and/or Virtual Production background.
  • An ability to work and communicate clearly within a small, nimble team.
  • A strong interest in 3D visualisation, digital media, and virtual production.
  • Experience with or training in generative content engines such as Unreal Engine, Notch, and Unity.
  • Experience with public speaking and conducting/delivering training. 
  • Experience with LMS systems such as Docebo.
  • An interest in live events, virtual production, and the entertainment industry in general.
  • Attention to detail with emphasis on developing and delivering industry leading training.
  • English should be your primary language, and additional language skills are a bonus.

 

About disguise

Building on our two-decade legacy in the live event space, where our workflow has powered global concert tours for artists like U2 and Beyoncé, festivals like Coachella and Glastonbury and theatre productions like Frozen and Harry Potter, in the past year we have also led the way in Extended Reality (xR) for remote virtual production.

Our award-winning xR workflow has enabled over 300 productions in the past 12 months, for music artists such as Katy Perry and Billie Eilish, broadcast TV channels like ITV and Eurosport, enterprise businesses like SAP and Siemens, educational institutions like the University of Michigan and notable VFX studios like Framestore and DNEG.

We partner closely with Epic Games, NVIDIA, Netflix and many more to further develop and democratize our virtual production solution and enable teams anywhere to create their best story with the most innovative tools.

With offices in London, LA, Barcelona, Hong Kong, Shanghai, Seoul and Tokyo, we are a fast-growing company that hires bright, creative, talented individuals across the world to push the boundaries of visual experiences and build lasting relationships with our community.

We were delighted to be recognized as one of the Financial Times’ top 1000 fastest growing businesses for 2021. Watch  our showreel to see just some of the incredible work of how disguise products are used

Our values

  • Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. 
  • Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game.
  • Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest.
  • Resilience. We don’t give up until we find the right solution, even if it means going outside our remit.
  • Belong.  We create an environment where everyone feels like they belong and is empowered to do their best work.

Our benefits

We have a really competitive benefits package as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:

  • LTIP scheme -  disguise is aiming for $1bn 'unicorn' valuation in 2025, which would mean a payout to ALL employees (representing between 3 month and 2 years worth of salary)
  • Salary - reviewed every twelve months w/ equal pay for equal work, and proactive pay increases for  growing responsibilities
  • Above and beyond gift voucher awards
  • Long service rewards (3, 5, 10+ years)
  • Gig allowance - £400 (or equivalent currency) on tickets every year
  • Flexible hours - some people start work at 10am , and others begin at 7am and finish  earlier. Create a pattern that works for your team and for you
  • Hybrid working between home and our offices
  • Enhance holiday entitlement - 20% above the statutory
  • Belonging policies -  including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning
  • Mental health and wellbeing - subscription to the calm app, weekly desk-yoga and mental health first-aid buddies 
  • Healthcare cash back plans & employee assistance programmes
  • Training
  • Coaching & mentoring

Don’t disguise your differences.

Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at disguise. We create together and we create everywhere. 

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