Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fuelling ours.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
As a trusted partner for intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Innovation and excellence run through our veins, and you will work with experts who are creating market-leading technologies, using Machine Learning and Artificial Intelligence, and an advanced and sophisticated tech stack.
The Sr. Technical Program Manager will drive the strategic direction, optimization, and execution of our Product and platform initiatives, focusing on integrating advanced AI/ML capabilities. This role collaborates with cross-functional teams, including Product Management, Product Engineering, Platform Engineering, Cloud Ops, DevOps, and AI/ML teams, to ensure seamless program execution and alignment with the company’s broader objectives.
Key Responsibilities:
Product and Platform Strategy and Roadmap
- Work closely with Product Management, Engineering, and core AI/ML teams to define and execute a strategic roadmap for the platform.
- Analyze market trends, gather customer insights, and synthesize technical feedback to prioritize features and inform platform development.
- Drive the evolution of the platform, including APIs, SDKs, documentation, and tools, with an emphasis on integrating cutting-edge AI/ML functionalities.
Platform Optimization
- Lead cross-functional efforts to enhance platform performance, fostering collaboration among Cloud Ops, DevOps, SRE, Product Engineering, and AI/ML teams.
- Identify usability issues, pain points, and areas for improvement through feedback loops, user testing, and data analysis.
- Partner with design and engineering to prioritize and implement optimizations that improve workflow efficiency, reliability, and overall platform experience.
Technical Program Management
- Manage the end-to-end execution of Cross functional engineering projects, including planning, resource allocation, and cross-team coordination.
- Facilitate alignment and effective collaboration among Cloud Ops, DevOps, SRE, and Product - Engineering teams to ensure timely delivery of key projects.
- Proactively identify and mitigate risks, dependencies, and roadblocks across technical domains to secure successful project outcomes.
Continuous Improvement
- Promote a culture of continuous improvement and innovation within the Prouduct/platform teams, emphasizing the integration of AI/ML technologies.
- Collect and analyze feedback from stakeholders to refine product features, functionalities, and usability.
- Iterate on platform processes based on evolving user needs, market trends, and technological advancements.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field; Master’s degree preferred.
- 5+ years of experience in technical program management, preferably in cloud platforms or related technical domains.
- Deep understanding of APIs, SDKs, cloud infrastructure, and machine learning technologies.
- Proven experience leading cross-functional teams and driving platform adoption through strategic planning and execution.
- Strong communication skills with an ability to articulate complex technical concepts to diverse audiences.
- 5+ years of experience collaborating with SRE teams on system reliability and operational strategies.
- Exceptional organizational skills, attention to detail, and capability to handle multiple priorities in a dynamic environment.
- Proficiency in project management and collaboration tools (e.g., JIRA, Asana, Slack, Microsoft Teams).
- Passion for technology, innovation, and enhancing user engagement through strategic platform development.
Additionally, you will enjoy some of our local benefits such as:
- Comprehensive medical, accidental, and life insurance
- Weekly wellness sessions to support your physical and mental well-being
- A generous paid time off policy
At ABBYY you will:
Love how you work
- We provide remote and hybrid working options to fit all lifestyles.
- We use flexible hours across most of our teams to allow you to find your own definition of balance.
- Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
- To ensure your family is cared for, we offer paid parental leave in all our locations.
Love whom you work with
- We are a global team of 800+ colleagues, spread across 15 countries on four continents.
- With 30+ nationalities and ages ranging from 21 to 80, our workforce reflects the world.
- Innovation and excellence run through our veins.
- Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
- We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.
Love what you work on
- We are a company with more than 30 years of experience in the technology market.
- Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK in our client portfolio.
- ABBYY has modernized the way companies leverage their data in documents by creating the first low-code/no-code Intelligent Document Processing platform.
- Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a Marketplace built with AI, can transform any document in any process.
- Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.
ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.
