Brainlabs is a digital media agency – we’re passionate about using data and tech to craft marketing strategies that drive real business results for clients. Our 1000+ Brainlabbers partner with some of the world’s largest advertisers to do just that. 

Our mission is simple, we want to become the world’s largest independent media agency, famous for delivering high performance and accelerating the careers of Brainlabbers whilst we’re at it.

Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture.

As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.

This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together.

You can read The Brainlabs Culture Code in full here.

 

Classification: Full-time
Team: Creative Team
Reporting to: Senior Creative Project Manager
Estimated Start: March 2024
Location: [Hybrid] Mississauga, Ontario, Canada
Work Authorization: This role is open to Canadian Citizens/Permanent Residents and non-citizens allowed to work for any Canadian employer. We are unable to sponsor any work authorizations for this role.

What's the role

Responsible for leading communication, collaboration, and project management between the client and creative production team, ensuring projects are completed on time, on budget, and to specification.

So, tell me about the company

Brainlabs is culture-first. You’ve probably heard other companies describe themselves as people, clients, or profit first – but we see people, clients and profit as the building blocks of our ecosystem. Culture powers all three and we know that when the ecosystem is balanced, we all win! That's why the culture we cultivate is a culture of winning together.

To learn more about what it’s like to be a Brainlabber, check out our culture code.

What you do 

  • Establish project requirements and assign work to the appropriate creative provider
  • Set KPIs and monitor performance, provide strategy on how to improve already existing creative or new ways in, along with ecomm partners
  • Creative project management in alignment with campaign launch schedules
  • Act as main point of contact for creative projects, facilitating communication and collaboration between client, Brainlabs and other agency parties
  • Production management including asset gathering, delivery and revision feedback coordination
  • Conduct thorough quality assurance on all ad creative mockups and previews to ensure alignment with client specifications and strategies

Who you are 

  • Good understanding of creative and assets, ability to pivot quickly, is NOT the business lead will only facilitate,
  • Understanding of media platforms and formats with a focus on social
  • Social-specific experience and channel knowledge is required
  • Account Management experience is a plus
  • 2-3 years of relevant professional experience in a creative agency or similar work environment 
  • Understanding of the creative development process and proven success in working with creative teams
  • Familiarity with all digital ad formats and a sense of their overall ad specifications, functions, and features
  • Proactive and creative problem solver with the ability to multitask, manage tight deadlines, and prioritize tasks according to urgency
  • Excellent verbal and written communication skills
  • Strong Interpersonal and customer/client service skills
  • Strong administrative and time-management skills
  • A high degree of accuracy, vigilance and attention to detail

How you succeed 

In addition to the below, you will be evaluated based on how you live our Culture Code! See our Culture Code on the next page.

Key metrics of success for this role include:

  • Overall client engagement and satisfaction 
  • Proactive in communicating with clients, co-workers and asking questions
  • Demonstrate problem solving skills and is solution-oriented
  • Able to pivot quickly when priorities change
  • Timely and successful project communications and coordination
  • Respectful and trustworthy member of the team (and client team)

What happens next

We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.

In line with our adaptive working policy and our standard way of working in North America we do not restrict our hiring to a fixed office location therefore we hire candidates across different states in the US and indeed in other countries such as Canada. We also receive applications from, and hire, candidates with varying levels of experience for example those who have a few years experience in a role to those who are looking to make a step up. The salary levels on our job postings are set so as to account for these variable factors with decisions on the salary to be offered only made once we know the experience and location of our new hire.

Beyond salary, you can learn more about our Benefits & Perks for our North America Brainlabbers here. 

Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. 

Thank you for your interest in Brainlabs! We look forward to getting to know you!

Current position range
$70,000$85,000 CAD

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!

 

Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.

 

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