Brainlabs is a digital media agency – we’re passionate about using data and tech to craft marketing strategies that drive real business results for clients. Our 1000+ Brainlabbers partner with some of the world’s largest advertisers to do just that.
Our mission is simple, we want to become the world’s largest independent media agency, famous for delivering high performance and accelerating the careers of Brainlabbers whilst we’re at it.
Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture.
As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.
This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together.
You can read The Brainlabs Culture Code in full here.
Head of Practice - CRO
Brainlabs is a digital media agency – we’re passionate about using data and tech to craft marketing strategies that drive real business results for clients. Our 1000+ Brainlabbers partner with some of the world’s largest advertisers to do just that.
Our mission is simple, we want to become the world’s largest independent media agency, famous for delivering high performance and accelerating the careers of Brainlabbers whilst we’re at it.
Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture.
As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.
This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together.
You can read The Brainlabs Culture Code in full here.
We’re looking for a Head of Optimisation, to lead the team and drive forward the future of our proposition. This role will inspire the team to create and deliver exceptional optimisation strategies, whilst also being a strategic advisor to our enterprise clients, using your experience to shape the future of our services.
What you do:
- Lead the overarching optimisation strategy for our enterprise clients through a deep understanding of their business, the industry that they are operating in and the role that optimisation and personalisation plays within it
- Responsible for the development of the team, leading by example through living our culture codes and creating a culture of collaboration and continuous learning
- Provide thought leadership to our clients that educates and inspires
- Responsible for the success of Optimisation programmes, ensuring that they are delivering a strong ROI for our clients
- Develop and implement custom/ industry leading methodologies that allow us to uncover the opportunities that are going to make a real difference to the customer experience, generating growth for our clients as a result
- Raise the bar of our experiment delivery and analysis techniques through an exceptional understanding of server and client side experiment methodologies, experimental techniques and knowledge of all industry leading analytics tools and DXPs
- Support the Managing Director in developing commercial strategies for new products, services and partnerships
- Support with pitches and pursue opportunities to expand relationships with existing clients
- Nurture partnership/ third-party vendor relationships
- Constantly be looking at ways to generate practice efficiencies so that we can innovate faster
Who you are
You are a true advocate for creating a culture of experimentation and understand that the benefits for organisations that embrace optimisation extend far beyond revenue. You are incredibly inquisitive and have a drive to solve problems for clients and their customers.
What particular set of skills would suit this role?
- Communication: A natural communicator that builds strong relationships with cross-functional teams
- Drive: Passionate about delivering success for our clients
- Commerciality: Understand how optimisation goals ladder into business objectives and demonstrate the ROI of our partnership
- Empathetic: Naturally curious about understanding what customers want and understand the core principles of Digital Psychology and Behavioural design
How you win
You will win by living our four core values every day in the way you approach your own work and how you work with others. This will help you to build highly effective teams, grow relationships and win for our clients.
KPIs
Client Relationship Management - Exceed client expectations through effective relationship, strategic thinking and communication skills. You will ensure that client expectations are met or exceeded and address any issue or concerns promptly
Team Leadership and Operational Excellence - you’ll influence a team that has performance at the forefront. You’ll identify the best way to manage resources while ensuring consistency, maximum efficiency and drive excellence for our clients
Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.
