Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

What will I be doing:

As a Graduate Technical Author you will work inside the R&D, Design and UX/UI Departments, familiarising yourself with the technology and establishing connections with the individual contributors responsible for these technologies. Also as a Technical Author you will create technical materials to support our customers, partners, and the wider Darktrace community.

This is a hybrid role working 2 days a week in our Cambridge headquarters.

Key responsibilities include assisting end users, drafting technical material for various audiences, and collaborating with translators for multi-language support. Other responsibilities will include but not limited to:

  • Technical document writing, editing, and proofreading,
  • Curation of content and liaise with translators for multiple language support,
  • Documentation reviews and providing feedback.

What experience do I need:

We are looking for candidates with effective communication skills for complex ideas, and a sharp eye for detail. If you have a passion for detail, strong analysis skills, and a continual improvement mindset, we want to hear from you. Additionally you may have: 

  • Capacity to work with a range of different skill levels, from experienced engineers to junior end-users,
  • Experience writing technical documents or long-form academic material,
  • The ability to communicate complex ideas effectively.

Join us in creating impactful technical documents and enhancing user experiences in the technology sector.

Benefits we offer:

  • 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
  • Additional day off for your birthday,
  • Private medical insurance which covers you, your cohabiting partner and children,
  • Life insurance of 4 times your base salary,
  • Salary sacrifice pension scheme,
  • Enhanced family leave,
  • Confidential Employee Assistance Program,
  • Cycle to work scheme.

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