Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

What will I be doing:

Following the rapidly continued growth of our customer base, Darktrace are looking to add to our post-sales team of Cyber Security Infrastructure Engineers.

As a Cyber Security Infrastructure Engineer in the Professional Services organization, you will ensure Darktrace is deployed, integrated, and optimized to the highest standards to provide our clients with industry-leading, AI-powered, cyber security protection.

This crucial, fast paced role involves assisting customers with deploying Darktrace technology within network, cloud, OT, and email environments as well as leading and becoming a trusted advisor to key customers in their security infrastructure design and planning.

You will be regularly completing deployment projects on or before expected Service Level Objectives (SLOs) and integrating new systems into existing network architecture. On the support side, you'll efficiently manage customer support tickets to assist with technical issues and proactively engage with customers to help maintain a healthy deployment.

In this position you'll be maintaining and enhancing communication between all go-to-market teams including sales, customer success, and operations.

Fluency is German and English is essential for this role.

 

What experience do I need:

We welcome applications from technical candidates with the strong ability to collaborate with internal and external stakeholders (including mentorship of other technical resources). On a technical level, you'll ideally have the following experience:

  • A technical educational background or have experience working as a Network, Cloud, OT or SOC Engineer (or similar role),
  • Basic knowledge of computer networking protocols, LAN and WAN, cyber security principles, and the OSI reference model,
  • Entry level understanding of network and cloud architecture design, configurations, principles, and best practices,
  • Basic familiarity with OT network principles and practices based on the Purdue model,
  • Foundational level knowledge and/or certifications with industry-standard vendors such as AWS, Microsoft, Cisco, or Palo Alto Networks.

Additionally, it would be helpful if you had experience in implementing Darktrace sensors and software modules into various environments (including cloud, email, and OT) as well as experience with Darktrace deployment options, integrations, and response enablement and tuning (custom routes, firewall integrations, email) although this is not a requirment for the role.

 

Benefits we offer:

  • 28 days’ holiday + all national public holidays,
  • Additional day off for your birthday,
  • Occupational pension,
  • AD&Di-Insurance,
  • Life insurance,
  • Employee Assistance Program.

#LI-Hybrid

 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
Demographic questions (UK)

Darktrace is an equal opportunities employer and is committed to ensuring Darktrace is the best place for everyone, regardless of background, to build their career. We invite applicants to share their demographic background. This is an entirely voluntary aspect of the process and whether you choose to provide the data or not will have no bearing on your chances of success in the recruitment process and equally any demographic data that you do provide will have no bearing on your chances of success in the recruitment process. This information will not be available to hiring managers during the recruitment process.

If you choose to complete this survey, your responses may be used to identify areas of improvement in our recruitment process to further our Diversity, Equity & Inclusion goals. https://darktrace.com/legal/privacy-policy

What was the occupation of your main household earner when you were aged about 14? (Select one)










How would you describe your racial/ethnic background? Choose one option that best describes your ethnic group or background (Select one)



















Which type of school did you attend between the ages of 11 and 18? (Select one)






How do you describe your gender identity? (mark all that apply)





How would you describe your sexual orientation? (mark all that apply)








Do you identify as transgender? (Select one)




Are you a parent of a child under the age of 16? (Select one)



Do you have a disability or chronic condition (physical, visual, auditory, cognative, mental, emotional or other) that substantially limits one or more of your major life activites, such as mobility, communication (seeing, hearing, speaking) or learning? (Select one)




Are you a veteran or active member of the Armed Forces? (Select one)




Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.