About Jumia:

Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.

Job Objective

As Key Account Manager, you will have the end-to-end responsibility of the customer experience and growth of the key vendors assigned to you. Your role is to bring in the relevant assortment, design targeted promotions, and manage key vendors in our marketplace. Constant interface with the Commercial operations, Vendor experience & Marketing team.

Responsibilities

  • Ensure continuous growth of our existing business by owning
    pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
  • Complete Sales performance of Categories, vendors, merchant management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
  • Customer acquisition through Value Offering, Sales Campaign Management, etc.
  • Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
  • Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
  • Define and optimize curation/assortment selection strategy for your portfolio ensuring relevance of selection/styling to
    optimize revenues and sales velocity.
  • Support product and content creation process to increase assortment live.
  • Plan and maintain constant stock availability.
  • Trend Spotting: Should be able to identify broader trends and fill category gaps
  • Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and
    through all marketing channels (Newsletters, Facebook, etc).
    Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection.
  • Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business.
  • Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation
  • Work closely with the vendor management team to identify vendors and negotiate contracts to ensure best quality and costs.
  • Partner with Jumia Services to improve product availability, reduce costs, and minimize our working capital investment. Work together with system teams to identify main opportunities for process automation and efficiency gains.
  • Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results and be comfortable in presenting projects and results to senior leadership on a regular basis.

Competencies Required

  • Have the ability to prioritize key accounts
  • Process Improvement Management
  • Good understanding of P&L, and Cash-Flow Management
  • Skilled negotiation & Value-based selling
  • Experience negotiating bulk discounts, MOQs & Credit Terms
  • Experience building partnership with strategic OEMs.
  • Owner mentality and an entrepreneurial drive
  • Proficiency in Microsoft Office (Word, Excel and Power -point) tools.
  • Good verbal and written communication skills and presentation skills.
  • Problem solver, results-driven, creative thinking with perfect written and spoken communication.
  • Good problem-solving skills required
  • Proven ability to manage multiple tasks simultaneously.
  • Ability to work to deadlines and targets, can prioritize tasks under pressure.
  • Tenacity to develop ideas independently and thrive in a fast- paced start-up environment is essential for success
  • Company and customer expertise
  • Strategic perspective

Qualification & Experience

  • Bachelor’s Degree in any field from a recognized and accredited University
  • Minimum of 4 – 5 years’ experience working in a fast-paced corporate environment preferably in FMCG or General Merchandise.
  • Experience managing key accounts, channels in retail,
    consumer goods, consumer electronics environment (national & international)
  • Adequate knowledge of the Online Marketplace and the Ecommerce Industry
  • Strong business judgment with a track record of successful negotiations and overall relationship management.
    Proven analytical thinking, project management skills, and exceptional organizational skills are essential

 

We Offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African e-commerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders

 

 
Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.

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