About Jumia:

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.


Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.


With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. 


Are you eager to work in a great team and share knowledge? Do you like problem analysis and solving? Do you have a solution oriented and proactive attitude? Jumia Porto Tech Center is for you!'

What you will be doing:

The People partner will be responsible to translate the HR strategy into actions to deliver the expected level of HR service for the population s/he manages. This will include support to managers, recruitment, training, careers and development, disciplinary management on her/is perimeter.

Among others, he/she will perform on the following duties:

  • Coaching and advice:
    • Works closely with managers to implement and enforce the HR initiatives (policies, programs, processes ...),
    • Provides guidance and direction to employees with emphasis on maintaining a high performing work environment,
    • Meets with managers and employees to discuss issues and provides guidance on resolving them.
  • Recruitment, Careers & Development
    • Helps defining on his/er perimeter current and future talent needs, but also retention actions and succession planning,
    • Will contribute to building pipelines, screening profiles, interviewing talents and managing the employer branding.
    • Build & coordinate training plan with the managers,
    • Elaborate & conduct HR internal trainings.
  • Continuous improvement:
    • Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;
    • Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;
    • Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs; 
  • Onboarding and Offboardings
    • Ensure onboarding, probation period and exit processes are compliant with Group policies
    • Conducts onboarding, probation period follow-up and exit interviews and shares feedback with Head of HR & partners to identify trends and risks.
  • Admin and Compliance:
    • Ensure immigration, relocation & internal mobility processes are running smoothly
    • Ensure admin processes are running smoothly
    • Ensure admin requests are treated according to agreed SLAs
    • Ensure HR policies and processes are applied
  • Office culture / Happiness Officer:
    • Implements satisfaction/motivation barometers, measures and acts accordingly in order to maintain good team spirit in office
    • Participate to the Office Internal Communication
    • Collaborate on appropriate events to strengthen sense of belonging: Jumia Anniversary party, Monthly events, Afterworks, Christmas party, any other event deemed relevant,
    • Ensures safety and security at work with the support of the Office Assistant

What we are looking for:

  • Master’s degree in HR, Management or similar area
  • Minimum 4 years’ experience in a strategic, generalist HR role within a high-growth, complex, international environment 
  • Fluent in English with excellent written and verbal communication skills
  • Knowledge of legal compliance and employment laws
  • High sense of confidentiality, human values
  • Sense of service, responsiveness, thoroughness, organization & sense of priorities
  • Pragmatic, proactive and polyvalent.

About Jumia

Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services.

We are fueled by the belief that technology has the potential to transform everyday life in Africa, for the better. We built Jumia to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Jumia counts over 5,000 people across more than 10 countries, a diverse group of talent with different backgrounds, experiences and perspectives, driven by a common ambition to help build the digital future of Africa.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.

Jumia in Porto

At Jumia Porto Tech Center we boast over 16 different nationalities. We have around 350 employees from several business areas, from IT, to Finance, to HR. The IT team represents 75% of it, so as you can see we are a major tech company, and as a Tech company, we share an innovative spirit. At Jumia PTC you will work under the most updated technologies and work methodologies. We are great fans of Agile philosophy and we aim to keep things simple but smart. Also, for Jumia, technology relates with improvement for our world. We see technology as something we need to put purpose into. Our mission is to leverage technology to improve everyday life in Africa and we do it  by delivering convenient and affordable online services to consumers, helping them fulfill basic everyday needs. And while we’re present in Africa, we get to take African economy online, helping small and large businesses grow and reach new consumers. This is what drives our day to day decisions. :)

We are looking for great people to join our amazing teams and celebrate our achievements. At Jumia we work hard, but we do Tech With Purpose!

We offer you a career with

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

And even more for our Jumees

  • Attractive bonus scheme
  • Free access to Udemy for Business for an unlimited training experience
  • A great work life balance: hybrid work week; additional vacation day in December
  • Caring perks: individual private health insurance, dental insurance, discounted gym membership, parental bonus
  • Fun at work: company events, quarterly team building, drinks and snacks.

Please send your CV in English. CV in other languages will not be considered

We Offer 

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders 

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